People and Relationship Management 3
Course Objectives: The objective of the programme is to impart to learners the skills and competencies to manage a diverse service environment, which involves promoting inclusiveness, building team cohesion and managing diversity challenges and opportunities that may have implications on service delivery.
Duration: 24 hours / 3 Days
Methodology: Classroom teaching, skill practice, role-plays, group discussions, Q&A and discovery learning
Mode of Training: Full Time / Part Time