WSQ Certificate in Retail

Duration: 108 hrs / 14 Days

Funding for SME, Mid Career, Non-SME 

Absentee Payroll Applicable

SkillsFuture Credit Eligible Course

CRN: TGS-2019503412

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A 10-module foundational and intensive certificate program that arms you with the necessary competencies to kick start your career success in any retail settings

Service Leadership
After Sales Service
Inventory Control
Visual Merchandising Presentation
Product Demonstration 
Store Security Policy
Product Advisory
Workplace Communications
Service Innovation
Supplier Performance 

English / Chinese Delivery

A highly relevant advanced certificate program for any professional who wants to be a competency supervisor or manager in the retail floor. 

Service Coaching
Inventory Control
Marketing Campaign Management
People and Relationship Management
Service Leadership
Service Planning and Implementation
Store Facilities and Housekeeping
Store Security Policy
Visual Merchandising Presentation

English / Chinese Delivery

WSQ Advanced Certificate in Retail

Duration: 176 hrs / 22 Days

Funding for SME, Mid Career and non-SME

Absentee Payroll Applicable

SkillsFuture Credit Eligible Course

CRN: TGS-2019503024

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Professional Development for ECCE

Popular professional development workshops for teachers and staffs covering  

• Team working 
• Projecting a Professional Image 
• Handling Challenges with Parents
• Apply Critical Thinking Skills
• Communicating with Children
• Manage Self and Emotions 
• Practice Safe Working in Childcare Centre
• Housekeeping in Childcare
• Support Innovation and Adapt to Changes
• Develop Personal Effectiveness as a Teacher

 

English and Chinese Delivery 

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Workplace Competent Supervisory Skills (WCSS)

Duration: 10 days

Key Coverage:

Team Leading and Facilitation
Team Communication and Engagement
Team Problem Solving with Design Thinking
Team Coaching
Team Process Improvement

Upon completion of all modules, successful learners will be awarded a Certificate of Achievement for Workplace Competent Supervisory Skills.

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WSQ Certificate in Service Excellence 

Get the due recognition for your service skills through our WSQ Certificate in Service Excellence

Duration: 9 Days / 75 hours  

Comprehensive coverage on service excellence, service leadership, service innovation, service planning and implementation, service challenges, people and relationship management and workplace communications 

Funding for SME, Mid Career, Non-SME
Absentee Payroll applicable
SkillsFuture Credit eligible course

Check out more comprehensive course details here

WSQ Advanced Certificate in Service Excellence

This Advanced Certificate will enable the learner to acquire critical competencies to be an effective supervisor to lead their service team and deliver the highest level of service to delight their customers.

Comprehensive coverage on service excellence, service leadership, service coaching, service planning and implementation, service information and results, people and relationship management and business negotiation

Funding for SME, Mid Career, Non-SME
Absentee Payroll applicable
SkillsFuture Credit eligible course

Check out more comprehensive course details here

 

 

"Singapore needs to base its growth on productivity and innovation"

Productivity and Innovation related Courses

 

 

Peak Human Performance Courses

Attain performance gains through tweaking your intrapersonal and interpersonal intelligence. 

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Lighthouse Global Training and Consultancy Pte Ltd
UEN: 200619372Z

A: 60 Paya Lebar Road #04-07 Paya Lebar Square Singapore 409051
T: 6747 4070
M: 9851 9740
E: learning@lgtc.com.sg

Copyright @ 2021. Last updated on Sep 2021.